Política de privacidade

Last updated: December 7, 2024

EcoScopia OÜ ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. By using our website and services, you agree to this Privacy Policy.

What Personal Information We Collect

Information You Provide Directly

  • Contact Details: Name, email address, phone number, and billing information when you make a purchase or contact us.
  • Order Information: Details of products purchased, payment confirmation, and associated correspondence.
  • Account Information: Username, password, and any additional security credentials for account access.
  • Customer Support: Any data provided in communications with our support team.

Information We Collect Automatically

When you interact with our website, we may collect:

  • Technical Information: IP address, browser type, operating system, and device-specific information.
  • Usage Data: Pages visited, session duration, browsing patterns, and interaction data.
  • Cookies and Tracking Technologies: Data collected via cookies or pixels to enhance user experience.

Information from Third Parties

We may receive information from:

  • Payment Processors: Information related to payments made via platforms like Shopify Payments, PayPal, or Stripe.
  • Analytics & Marketing Tools: Data from tools like Mailchimp, Google Analytics, or advertising pixels to improve services.

How We Use Your Personal Information

We use your information for the following purposes:

  1. Order Fulfillment: Processing payments and providing access to live charts, on-demand charts, and other digital products.
  2. Marketing & Promotions: Sending newsletters, product updates, and promotions. You can opt-out at any time.
  3. Customer Support: Resolving issues and responding to inquiries.
  4. Legal Compliance: Ensuring compliance with applicable tax and regulatory requirements.
  5. Security: Monitoring activity to detect unauthorized access or fraudulent behavior.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information, refer to Shopify's Cookies Policy.

Managing Cookies:
Most browsers allow you to manage cookies through their settings. Note that blocking cookies may impact the functionality of certain services.

Your Rights

Depending on your location, you may have the following rights under applicable laws:

  • Access: Request details of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the removal of your personal information from our records.
  • Data Portability: Request a copy of your personal data in a structured format.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, contact us at contact@ecoscopia.net.

Data Storage and Security

Your personal data may be stored and processed outside the EEA. We implement strict security measures, but no internet transmission is entirely secure. Any transmission is at your own risk.

Prohibited Use

All digital products, including PDFs and live charts, are for individual use only. Unauthorized sharing, reproduction, or commercial use is strictly prohibited.

Private Consultations

  • All information shared during consultations is confidential.
  • No personal information will be shared with third parties unless required by law.
  • Clients may request deletion of consultation data at any time.

Children’s Data

Our services are not intended for children under 16. If we become aware of data collection from a child, we will delete it promptly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: